The first data quality and analytics program in Kuwait

• Mai Al-Owaish: 140 employees were awarded the title of “Data Ambassador” during 2022
• Al-Owaish: “We believe that our employees are the cornerstone of the Bank's success and the secret behind its excellence.”

As part of its successful digital transformation journey, and its keenness to develop and enhance the skills of its employees, Gulf Bank launched the second version of its "Data Ambassadors" program, which is the first data and analytics program in Kuwait. The program, which aims to upskill and empower employees to use advanced data science and was developed by Kuwaitis within the Bank, is also set to be approved by world-famous data expert, Dr. Thomas Redman.

About 60 employees from various bank departments are participating in the second edition of the Data Ambassadors program, and are currently being trained on how to use data and analytics tools, noting that 140 employees were awarded the title of “Data Ambassador” in 2022.

On this occasion, Gulf Bank’s Chief Data Officer (CDO), Mai Al-Owaish, said, "The Data Ambassadors Program comes in implementation of Gulf Bank's 2025 strategy, which aims to consolidate Gulf Bank’s leading position as the Kuwaiti Bank of the Future. The program also falls in line with the national development plan, Kuwait Vision 2035, which considers the development of human capital as one of its main pillars.”

She pointed out that Gulf Bank is keen to empower its human talent across various disciplines in light of the pivotal role that data plays in various sectors and fields. The program is set on helping employees benefit from data and providing them with the tools and knowledge to extract ideas and information efficiently while preserving data integrity and quality as a basis for business development.

She added: “At Gulf Bank, we firmly believe that our employees are the cornerstone of our success, and the secret behind our excellence. That is why we are keen to invest in them continuously, train them on the latest sciences, and provide them with new skills that keep pace with the requirements of the labor market, and are compatible with big leaps in the banking industry.”

She continued, "We are working to invest in integrated technological solutions to facilitate digital transformation inside and outside the bank by spreading a culture of data. Gulf Bank is proud to have demonstrated a dynamic response to the digital requirements that the banking industry is witnessing both locally and globally."

Al-Owaish concluded, “We are proud to develop our in-house talent in important digital disciplines such as data science and cybersecurity, and we are excited to reap the many benefits that result from encouraging our employees to build their capabilities in critical thinking and learn how to use and manage data science.”

Gulf Bank’s vision is to be the leading Kuwaiti Bank of the Future. The Bank is constantly engaging and empowering its employees as part of an inclusive and diversified workplace in recognition of every employee’s role in delivering customer excellence and serving the community at large. With its extensive network of branches and innovative digital services, Gulf Bank is able to give its customers the choice of how and where to conduct their banking transactions, all while ensuring a simple and seamless banking experience.

Gulf Bank is committed to maintaining a robust sustainability program at the community, economic, and environmental levels through sustainability initiatives that are strategically selected to benefit both the country and the Bank. Gulf Bank supports Kuwait Vision 2035 “New Kuwait” and works with various parties to achieve it.