Benefits
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Customer Service Representative
- Inquire about your accounts, credit cards, and loans balances, transactions, and status
- Transfer between your accounts and make payments to your credit and prepaid cards
- Open Al Danah account instantly
- Activate or stop your ATM, credit, and prepaid card instantly
- Instant refund on ATM card withdrawal or deposit errors
- Receive a statement for your account by fax
- Unlock and reset your Gulf Bank online password
- Activate SMS service for transactions on your account
- Reset IVR T-PIN (Telephony Personal Identification Number)
- Increase ATM card daily withdrawal limit
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Interactive Voice Response (IVR)
- Access all your accounts and credit cards and transact automatically by using the T-PIN (Telephone Personal Identification Number)
- Free transfer between your accounts or to a registered internal Gulf Bank beneficiary
- Transfer to or from your credit cards
- Pay Commercial Facilities or Ministry of Energy and Ministry of Communication bills
- Request a free account statement by fax for up to a period of 3 months
- Apply for a new cheque book and inquire about an issued cheque
- Inquire about salaries credit today instantly
- International access: Customers outside of Kuwait can access Gulf Bank Telebanking Service on +965 2 2444383
Charges
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Transfer from account to credit or prepaid card will incur a KD 0.500 charge from your account
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A fee of KD 0.250 will be charged upon loading your prepaid card
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Transfer from credit card to account will charge a fee of 5% or 1 KD whichever is more (IVR)
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Cheque books will cost 2KD for 10 pages, 5KD for 25 pages and 7KD for 50 pages (IVR)