Customer Service Representative

• Inquire about your accounts, credit cards, and loans balances, transactions, and status
• Transfer between your accounts and make payments to your credit and prepaid cards
• Open Al Danah account instantly
• Activate or stop your ATM, credit, and prepaid card instantly
• Instant refund on ATM card withdrawal or deposit errors
• Receive a statement for your account by fax
• Unlock and reset your Gulf Bank online password
• Activate SMS service for transactions on your account
• Reset IVR T-PIN (Telephony Personal Identification Number)
• Increase ATM card daily withdrawal limit

Interactive Voice Response (IVR)

• Access all your accounts and credit cards and transact automatically by using the T-PIN (Telephone Personal Identification Number)
• Free transfer between your accounts or to a registered internal Gulf Bank beneficiary
• Transfer to or from your credit cards
• Pay Commercial Facilities or Ministry of Energy and Ministry of Communication bills
• Request a free account statement by fax for up to a period of 3 months
• Apply for a new cheque book and inquire about an issued cheque
• Inquire about salaries credit today instantly
• International access: Customers outside of Kuwait can access Gulf Bank Telebanking Service on +965 2 2444383

Transfer from account to credit or prepaid card will incur a KD 0.500 charge from your account

A fee of KD 0.250 will be charged upon loading your prepaid card

Transfer from credit card to account will charge a fee of 5% or 1 KD whichever is more (IVR)

Cheque books will cost 2KD for 10 pages, 5KD for 25 pages and 7KD for 50 pages (IVR)