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05/06/2017

Gulf Bank Named 'Best Retail Bank in Kuwait' by The Banker Middle East

Kuwait – 05 June 2017: Gulf Bank is pleased to announce that, for the second consecutive year, it won 'Best Retail Bank in Kuwait' award from The Banker Middle East, the region's leading banking industry magazine. The 'Best Retail Bank in Kuwait' award recognizes the Bank's outstanding performance in the retail sector and highlights its understanding of its customers' needs and its commitment to delivering superior services and products. The award was received by Mr. Basel Al Assad, Assistant General Manager for Consumer Banking - Branch Banking, during a ceremony held on earlier this month at Jumeirah Emirates Towers in Dubai, UAE.

Commenting on this new recognition, Ms. Laila Al-Qatami, Assistant General Manager for Corporate Communications said: "It is an honor to be recognized as the leading retail bank in Kuwait for the second consecutive year. This award is a testament to Gulf Bank's commitment to customer centricity. We realize customers have more choices than ever, so we are working to ensure we not only meet customers needs, but also meet needs that customers might not even realize they have. In order to do this, we place great importance of having the right staff in place to deliver value to our customers."

Ms. Al-Qatami continued: "I would to thank the Gulf Bank team for their hard work and loyalty to the Bank. I would also like to thank Banker Middle East and its panel of distinguished judges for this endorsement of our efforts."

The Banker Middle East Awards are held each year to recognize businesses in the region that have excelled in providing exceptional levels of customer service and innovation across a range of sectors, from basic banking products to high-end investment services. The awards were established to set the highest benchmarks for the industry. Every year, through a combination of in-depth analysis of financial statements and reader votes winners in various categories are selected. The nominees are selected by a panel of leading industry experts and eventual winners are decided by the more than 50,000 registered users of CPI Financial products and services.

Gulf Bank has received several other awards during 2017, recognizing various elements of the Bank's work.  These awards include: a Guinness World Records achievement for the 'Largest prize linked to a bank account payout in the world' for its Al Danah account prize of KD One Million; the 'Best Mobile Banking Experience in the Middle East' from Arabian Business Magazine; 'Best Digital Bank – Kuwait' from World Finance Magazine; the "Best Training Plan - Kuwait" from the Manpower and Government Restructuring Program; and the 'Excellence in VIP Customer Service' award from the Kuwait Public Relations and Customer Service Awards.

To learn more about any of Gulf Bank's awards, products and services, visit one of Gulf Bank's 56 branches, call the Customer Contact Center on 1805805, or log on to www.e-gulfbank.com , Gulf Bank's bilingual website, or its social media channels.

Mr. Basel Al-Assad receives the 'Best Retail Bank of the Year – Kuwait' award for Gulf Bank

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