App aims to ease process of visiting branches and reduce wait times for customers

Kuwait, 08 August 2020: Gulf Bank has launched its latest mobile application allowing customers to book appointments to visit their nearest branch. The app aims to reduce wait times and make the process of visiting a branch more convenient, especially in light of the current restrictions imposed by the coronavirus pandemic.

The new app, titled “Visit Gulf Bank,” is currently available to download for all Gulf Bank clients on both iOS and Android devices. Gulf Bank customers can book their appointments through the app and specify their preferred date, time and branch, granting them a smoother and faster branch visit.

Regarding the launch of the new app, Ahmad Al Amir, Assistant General Manager for Corporate Communications at Gulf Bank, said: “We are proud to launch the ‘Visit Gulf Bank’ app as part of our promise to constantly deliver the highest levels of customer service, and in keeping with the precautionary measures we have been implementing at Gulf Bank. The new app will enable us to regulate the amount of customers we can welcome to the branch at any given time, ensure social distancing measures, and reduce wait times for visitors.”

Gulf Bank is currently welcoming customers at a select number of branches throughout the country, and is keen on applying all the necessary precautionary measures to ensure the regular sterilization of its locations. These measures include taking customers’ temperatures at the entrance, maintaining physical distance, and ensuring both customers and employees are wearing gloves and masks at all times. Gulf Bank is committed to applying the best preventive health measure to ensure the safety of both its clients and employees.