In partnership with the globally renowned Fitch Learning center

 

 

• Salma Al-Hajjaj: Wealth management is a major pillar of the Bank’s five-year strategy for 2025
• We are constantly striving to provide our employees with the best training tools in the market, in order to provide a distinctive banking experience to our clients.

 

Kuwait, 14 June 2022: As part of its continuous efforts to upskill and train its employees, and as part of its commitment to providing its customers with an unparalleled banking experience, Gulf Bank has successfully concluded its first digital program certification training for its Relationship Managers in partnership with the world-renowned Fitch Learning center.

 

The program was led by a virtual trainer, and took place over two phases across three months. The program was attended by about 32 Relationship Managers at Gulf Bank, and encompassed workshops on products, services, skills and application. At each stage of the training, participants were evaluated to determine the extent to which their goals and the training objectives were achieved.

 

The General Manager of Human Resources at Gulf Bank, Salma Al-Hajjaj, said, “We are pleased to partner with Fitch Learning to offer the first accredited digital certification program for Private and Priority Banking Relationship Managers. We are proud to note that this training falls in line with Gulf Bank’s strategy for the year 2025, of which wealth management is one of the main pillars.”

 

Al-Hajjaj pointed out that Fitch Learning developed the Privileged Private and Priority Banking Relationship Manager certificate for the purpose of training a carefully selected group of relationship managers at Gulf Bank. Wealth Relationship Managers received the Fitch Wealth and Priority Management Certificate, after passing a two-month program aimed at enhancing services for the high wealth client segment. The certificate aims to enhance Gulf Bank’s services for the high wealth client segment, and will undoubtedly play a pivotal role in achieving the Gulf Bank’s vision of consolidating its position as the leading Kuwaiti Bank of the Future.

 

She added: "We are proud that Gulf Bank is one of the leading banks that continues to invest generously in our human capital, enhancing the competencies of our employees, who make up the foundation of our strategic goals. By providing our employees with ongoing opportunities to enhance their expertise and skills, Gulf Bank is keeping pace with major banking developments and global banking requirements.”

 

She continued, "We strive to provide our employees with the best training and development programs. At Gulf Bank, we recognize that learning and development are lifelong processes, and we are proud to foster an educational culture that encourages knowledge transfer and skill acquisition in the banking field."

 

Al-Hajjaj added, “Fitch Learning is a global leader in financial information services, and our partnership will undoubtedly give Gulf Bank a competitive advantage in the local market, enabling us to attract and better serve our wealth and priority clients. By providing our employees with the best training and development tools in the market, our employees will be more equipped to serve our clients’ needs and requirements.”

 

She continued: “At Gulf Bank, we are constantly striving to provide a distinctive banking experience to our wealth management clients by facilitating banking procedures and transactions, and providing solutions that are simple, efficient and transparent.”

 

Gulf Bank's vision is to be the leading Kuwaiti Bank of the Future. The Bank is constantly engaging and empowering its employees as part of an inclusive and diversified workplace in recognition of every employee’s role in delivering customer excellence and serving the community at large. With its extensive network of branches and innovative digital services, Gulf Bank is able to give its customers the choice of how and where to conduct their banking transactions, all while ensuring a simple and seamless banking experience.

 

Gulf Bank is committed to maintaining a robust sustainability program at the community, economic, and environmental levels through sustainability initiatives that are strategically selected to benefit both the country and the Bank. Gulf Bank supports Kuwait Vision 2035 “New Kuwait” and works with various parties to achieve it.