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What devices will biometrics be available on?

Biometrics can work on any device with enabled fingerprint features, with a front camera.

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When I cancel my redemption booking, do I get my Gulf Points points back in my account?

No. Once a booking is cancelled, the points will not be credited back to your account.

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Is there a minimum spend to be eligible for the Gulf Points program with the red plus card?

There is no minimum spends to participate in the Gulf Points program.

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  • red plus Prepaid Card

How do I load a Prepaid card?

Prepaid cards can be loaded from either your bank account or credit card. You can process your load transaction through your Online/ Mobile Banking, IVR or any of the Gulf Bank branches.

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Gulf Bank sponsors annual "Proud 2 Be Kuwaiti" Ishta Forum

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Who can open my safety deposit box?

Only you can open the safety deposit box. With the dual key system, you will keep one key and the other remains at the branch, and the box can only be opened by turning both keys together and at the ...

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How much does Gulf bank charges on Debit or Credit Cards overseas transactions?

If the transactions are made across border (outside Kuwait), you will be charged 3.5%, (which is inclusive of MasterCard & Visa fees of 1.2% to 1.5%).

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What is the duration for the Cashback rewards to be credited to my account?

The Cashback amount will reflect based on settled transactions (except cash) after each statement cycle ( 1st of every month)

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Where to redeem Cashback rewards?

The Cashback rewards can be redeemed through multiple channels such as:Online BankingMobile Banking – Log into your Mobile Banking through the Gulf Bank Mobile Application

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What if I think my credit card number is being fraudulently used or if I don't recognize a merchant listed on my statement?

Please call Gulf Bank on 1805805 immediately. If you are outside Kuwait, please call us on +965 22444 383.

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