How to update my contact information?

You can update your mobile number or email via the Gulf Bank App, Online Banking, or by visiting your nearest branch.

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When can I redeem my Cashback Rewards?

The available Cashback rewards can be redeemed anytime and is to redeemed in multiples of KD 10

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What is the AlDanah Account?

...und.

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What if my phone does not have the Finger Print/Touch ID?

You will not be able to register for biometrics; however, you can login with your password.

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What information will the receipt show?

It will only mention the amount of money that has been deposited in the account.

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What is the maximum load/reload amount on a Prepaid Card?

The Prepaid Card can be loaded/ reloaded for a Maximum amount of KD 3,000 only.

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Is there any minimum amount cap to redeem my Cashback rewards?

The minimum amount that can be redeemed is KD 10 and multiples of KD 10

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What is a Prepaid card?

A Prepaid card is a form of payment where you can make a purchase using money that has been loaded from your bank account.

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Can I redeem my Cashback/ savings for something other than cash?

No. The savings earned can be redeemed only as cash credit to the card account.

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