Gulf Bank's Priority Banking Customers Get Exclusive Offer with Alshamel Travel

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Will I be able to view my statements online?

Yes you will be view and print up-to-date statements online, in English and Arabic. You will also receive your statements in the mail.

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How do I earn points?

You can earn points by simply using your Gulf Bank credit cards (Excluding Internet, Cashback and Prepaid Cards) locally and internationally for purchases over point of sale machines and internet.

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Where can I use my Gulf Bank Prepaid card?

You can use your Gulf Bank Prepaid card on POS, ATM and Internet inside and outside Kuwait.

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What is the maximum balance on a Prepaid card?

The Prepaid card maximum balance is KD 3,000 only.

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Are there any fee charges for Prepaid card reload?

Yes, a fee of KD 0.250 is charged for each Prepaid card reload.

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Biometric registration – Will the system still recognize the facial points and expression in 10 years from now?

The best practicein case of using facial capture as a biometric is that this is refreshed every 3 years - maximum every 5 years.

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I am not a Gulf Bank customer; can I apply for a prepaid card?

Yes, you can apply for a Prepaid card from any Gulf Bank branch.

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Biometric registration – Will the system still recognize the facial points and expression in 10 years from now?

The best practice is, if using facial capture as a biometric that this is refreshed as a maximum every 5 years, however, the recommendation is to re-register Biometrics every 3 years.

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