What is the validity of my Cashback rewards?

The savings earned has a maximum validity of 24 months from the date of earning. If the savings have not been redeemed within this period, it will be expired.

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What is the Fee incurred for transactions made using your Credit or Debit Card outside Kuwait?

If transactions are made on credit and debit cards outside Kuwait, a fee of 3.5% will be charged (including Mastercard & Visa fees between 1.2% to 1.5%).

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How many ATM Deposit cards can be produced for an account?

As many as you need.

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If I have cancelled a transaction, will the points earned for that transaction be also cancelled?

Yes. The points will be cancelled.

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Will my Cashback earned be cancelled when I cancel my Card?

Cashback rewards not redeemed will be forfeited once the card is cancelled.

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Will I be able to access my accounts online?

...nline, 24/7.

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When can I redeem my Cashback Rewards?

The available Cashback rewards can be redeemed anytime and is to redeemed in multiples of KD 10

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What is the AlDanah Account?

...und.

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What if my phone does not have the Finger Print/Touch ID?

You will not be able to register for biometrics; however, you can login with your password.

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