Is there a minimum deposit?

...to deposit to open a neo account

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What is the maximum balance on a Prepaid card?

...aid card maximum balance is KD 3,000 only.

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What is the maximum number of reload transactions per day?

...aximum number of reload transactions is 5 times per day

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Al Danah 1 Million Dinar Draw to take place on January 4, 2011

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Al Danah 1 Million Dinar Winner to be announced on 4th January 2011

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Is there any minimum amount cap to redeem my Cashback rewards?

...amount that can be redeemed is KD 10 and multiples of KD 10

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Can I reload my red plus card with KD3,000 although I still have an available balance in the card?

...total balance in your red plus card should not exceed KD3,000.

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What will happen if I do not pay my monthly installment?

...ay the monthly installment, you will not be able to use any of points until the outstanding dues are paid.

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What is the validity of my Cashback rewards?

...avings earned has a maximum validity of 24 months from the date of earning. If the savings have not been redeemed within this period, it will be expired.

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Can I access my account via phone?

...an access your account through Gulf Bank’s online banking or Gulf Bank’s mobile application

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