Customer Service Representative

  • Inquire about your accounts, credit cards, and loans balances, transactions, and status

  • Transfer between your accounts and make payments to your credit and prepaid cards

  • Open Al Danah account instantly

  • Activate or stop your ATM, credit, and prepaid card instantly

  • Instant refund on ATM card withdrawal or deposit errors

  • Receive a statement for your account by fax

  • Unlock and reset your Gulf Bank online password

  • Activate SMS service for transactions on your account

  • Reset IVR T-PIN (Telephony Personal Identification Number)

  • Increase ATM card daily withdrawal limit


Customer Service Representative

  • Access all your accounts and credit cards and transact automatically by using the T-PIN (Telephone Personal Identification Number)

  • Free transfer between your accounts or to a registered internal Gulf Bank beneficiary

  • Transfer to or from your credit cards

  • Pay Commercial Facilities or Ministry of Energy and Ministry of Communication bills

  • Request a free account statement by fax for up to a period of 3 months

  • Apply for a new cheque book and inquire about an issued cheque

  • Inquire about salaries credit today instantly

  • International access: Customers outside of Kuwait can access Gulf Bank Telebanking Service on +965 22444383


  • Transfer from account to credit or prepaid card will incur a KD 0.500 charge from your account

  • A fee of KD 0.250 will be charged upon loading your prepaid card

  • Transfer from credit card to account will charge a fee of 5% or 1 KD whichever is more (IVR)

  • Cheque books will cost 2KD for 10 pages, 5KD for 25 pages and 7KD for 50 pages (IVR)

Tools & Calculators

Currency Converter
AlDanah Chances
Loan Calculator
Wealth Loan Calculator