Important Announcement

As a precautionary measure, and in the interest of employee and customer safety, Gulf Bank Mina Al Zour Branch will be temporarily closed starting Monday, 20 July 2026, until further notice.

You may also complete your banking transactions through:

  • Gulf Bank Mobile App
  • Interactive Teller Machines (ITM)
  • Customer Contact Center

May God protect Kuwait and its people.

Benefits

Customer Service Representative

  • Inquire about accounts, credit cards, loans, transactions

  • Stop ATM cards, credit cards, and prepaid cards instantly

  • Prepaid card issuance

  • Instant refund on ATM card withdrawal or deposit errors

  • Unblock IVR T-PIN (Telephony Personal Identification Number)

  • Increase ATM card daily withdrawal/POS limits

  • Sending IBAN through SMS

  • Apply for Loan / Credit card / Kuwaiti Salary Account.

  • Submit a complaint

  • Loan and Credit Cards calculation

 

IVR services

  • Accounts and credit cards Inquiry

  • Transfer Funds between accounts

  • Credit card payment

  • Cards activation

  • Prepaid cards reload

  • Transfer from credit card to account (Cash advance)

  • Inquire about branch working hours

  • Product information on loans, Gulf Rewards Program, and Salary accounts

  • Updated foreign exchange rates.

  • Getting OLB username from IVR by SMS to customer’s registered mobile number

  • Lock and unlock the online banking

  • Getting IBAN by IVR to be sent to customer by SMS to the registered mobile number

  • KYC Alert

Charges

  • Transfer from credit card to account will charge a fee of 5% or KD 1 whichever is more (IVR)

  • Cheque books will cost KD2 for 10 pages, KD5 for 25 pages and KD7 for 50 pages (IVR)

Contact Our Customer Contact Center

  • Reach our Customer Contact Center locally via WhatsApp or by calling 1805805, or internationally on +965 22444383.

Tools & Calculators

Currency Converter
AlDanah Chances
Loan Calculator
Wealth Loan Calculator
IBAN
Fee Refund