Secure Your Journey with Gulf Bank

Whether you're planning a leisure holiday or a business trip, being financially prepared is essential for a smooth and secure travel experience. At Gulf Bank, we are committed to helping you manage your money wisely and protect your banking information while traveling.

We also recommend activating Push Notifications through the Gulf Bank App so you can receive instant alerts for every transaction on your account or cards. This enables you to easily track your spending and monitor your transactions in real time.

Below are important guidelines we recommend following before, during, and after your trip to ensure peace of mind at every step of your journey.

Before You Travel

• Ensure your bank cards are valid throughout your travel period.

• Check your account balance and confirm that your credit limit is sufficient to cover travel expenses.

• Activate SMS and push notifications to receive real-time alerts on all financial transactions. Review every message carefully to confirm the validity of each transaction.

• Download the Gulf Bank App and log in to keep track of your spending and card activity while traveling.

• Confirm you can access online banking services before departure.

• Update antivirus and security software on devices used for online booking.

• Make sure your travel insurance is active and covers your entire trip.

• We recommend storing your valuables in Gulf Bank’s secure Safety Deposit Boxes, available for weekly rental at our Kuwait International Airport branch (Terminal 1), providing you with added peace of mind before your journey. For more information, Click here

Tips While Traveling

• Keep your cards in a secure place and never leave them unattended. Use your hotel’s safe to store valuables.

• Store your cards separately and avoid exposing them to direct sunlight or high heat.

• Never share your card information or PIN with anyone. Ensure the card remains visible during any transaction.

• When using ATMs, check for any unusual attachments or signs of tampering. Cover the keypad when entering your PIN, and never accept assistance from strangers.

• Always review receipts carefully before signing or entering your PIN. Do not leave the "tip" or "total" fields blank.

• Check the payment terminal screen (POS) and verify the merchant name and amount before confirming the transaction.

• Regularly monitor your card activity via the app or online banking.

• Activate international roaming or provide the bank with an alternative contact number for quick communication in case of emergencies.

• Avoid using public or unsecured Wi-Fi networks. If necessary, use a trusted VPN connection.

• If your card is lost or you suspect fraudulent activity, immediately freeze or temporarily block it through the app. You can also contact our Customer Service at: International: +965 22444383 or Local (Kuwait): 1805805.

• Always choose to pay in the local currency to avoid additional currency conversion fees.

• Keep all your receipts and review them upon return to reconcile with your account statement.

After Returning from Travel

• It's advisable to change your card PIN at any Gulf Bank branch or ATM.

• Review your card statement carefully to ensure there are no unauthorized transactions.

• Contact the bank immediately if you notice any discrepancies or suspicious activity.

Additional Security Tips

• Never share One-Time Passwords (OTPs) used for online purchases with anyone.

• Remember: Gulf Bank will never ask for your personal information via email, SMS, or phone call. Avoid clicking on any links from untrusted sources.

• Regularly update your passwords and use strong, unique combinations.

• Be cautious of unexpected messages or calls requesting personal or financial information.

• Make sure your contact details with the bank are up-to-date for prompt communication in case of suspicious activity.