Before you Travel
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Ensure your cards are valid for the entire duration of your trip.
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Confirm sufficient credit limits and check your current account balance.
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Activate SMS notification services for instant updates on account and card transactions; carefully verify each SMS to confirm transactions are yours.
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Download and log into the Gulf Bank mobile app to easily track your spending and card activities during your travels.
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Verify your online banking access before departure.
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Ensure your devices (computer/mobile) used for online bookings are updated with the latest security patches and antivirus software.
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Never share your 3D Secure one-time passwords (OTPs) for online shopping with anyone.
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Remember, Gulf Bank will never request personal information through emails, SMS, or phone calls. Do not click on links from unknown or suspicious emails.
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Ensure you have travel insurance coverage.
During your Travel
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Keep your cards secure and never leave them unattended; utilize hotel-provided safes for valuables.
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Store your cards separately in different secure locations and protect them from extreme conditions such as direct sunlight to prevent damage.
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Never share your card details or PIN with anyone, and always maintain visibility of your card during transactions.
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When using ATMs, inspect the machine carefully for unusual devices. Cover your PIN from potential 'shoulder surfers' and never accept unsolicited help from strangers.
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Carefully review your receipts before signing or entering your PIN. Never leave the 'Tips' or 'Total' fields blank on receipts.
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Check Point-of-Sale (POS) device screens carefully for accuracy regarding merchant names and transaction amounts.
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Regularly monitor your card activities through the Gulf Bank mobile or online banking apps.
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Activate international roaming or provide an alternative reachable number to enable the bank to contact you promptly if required.
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Avoid using unsecured Wi-Fi networks. Use a trusted VPN if public or hotel Wi-Fi is needed.
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Immediately freeze/block your card through the Gulf Bank app and contact the Bank’s Call Center at +965 22444383 (international) or 1805805 (local) in case of loss or suspected fraudulent activity.
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Always opt to pay in the local currency abroad to avoid higher currency conversion fees.
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Keep and carefully review all transaction receipts against your account statements upon returning home.
After your Travel
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Regularly update your card PIN at any Gulf Bank branch or ATM upon returning.
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Thoroughly review your card statements post-travel.
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Immediately contact Gulf Bank if you notice differences or unauthorized transactions.
Additional Security Recommendations
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Regularly update passwords and use strong, unique combinations for mobile and banking access.
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Be cautious of unsolicited communications requesting personal or financial information.
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Keep your contact details updated with the bank to ensure timely communications in the event of suspicious activities.