OTPs are sent automatically via SMS or Push notifications message when you shop online or authorize transactions. Ensure your mobile number is up to date and roaming is activated.
Use the Gulf Bank mobile app or online banking to immediately Block or Freeze your card. You can also report it 24/7 by calling our Call Center. We will guide you through issuing a replacement.
Log in to the Gulf Bank App or Online Banking to monitor your spending in real-time, view pending transactions, and set up notifications.
Yes, you can easily freeze or unfreeze your credit or debit card directly from the Gulf Bank App or Online Banking.
Paying in local currency avoids dynamic currency conversion fees, offering better exchange rates and minimizing unnecessary charges.
First, confirm that SMS or Push notification feature are enabled in your mobile banking settings. If you're abroad, check roaming settings or contact the Call Center for troubleshooting.
You can update your mobile number or email via the Gulf Bank App, Online Banking, or by visiting your nearest branch.
No. Avoid using public or unsecured Wi-Fi for banking. If necessary, use a trusted VPN to encrypt your connection and protect your data.
For more information, please call Gulf Bank Customer Service 1805805 or +965 22444383 internationally, our staff will assist you immediately and are available 24/7 for your service.
Yes, Gulf Bank cards are accepted globally at Visa/Mastercard-enabled ATMs. However, be cautious of unfamiliar machines or suspicious devices.
Notify Gulf Bank of your travel plans via Gulf Bank App or by calling ahead. Also, ensure your contact details are updated.
You can request a credit limit increase through the Gulf Bank app by selecting your credit card, then choosing "Manage Card" > "Increase Limit". Alternatively, you can visit your nearest Gulf Bank branch or call our Contact Center at 1805805 for assistance.
Gulf Bank offers Safe Deposit Boxes to securely store your valuable belongings across all its branches, including the Airport Branch. We provide the highest standards of comfort, safety, and privacy. You can choose the box size that suits your needs and the rental duration that fits your plans. While traveling, always ensure your valuables are stored in a hotel safe or a secure, lockable travel bag. Avoid carrying large amounts of cash or keeping all your valuables in one place. Never leave important documents unattended, and keep digital or physical copies in a separate and secure location.