Personal assistance is now closer than ever with the Gulf Bank Concierge App, designed exclusively for Gulf Bank credit cardholders.
The app gives you easy access to a wide range of exclusive services available 24/7, helping you arrange bookings, fulfill special requests, and enjoy a smoother, more convenient experience wherever you are.
Benefits
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24/7 personal assistance at your service
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Experienced, qualified and bilingual (Arabic/English) assistants to handle your requests
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Dedicated number for your convenience at 22969955 Or via WhatsApp or Chatbot
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Global coverage
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Comprehensive list of concierge services
Save Your Time
Let us take care of arranging your services and reservations with ease and comfort.
Complete Your Tasks Faster
No need to wait—access the services you need smoothly and effortlessly.
Assistance on Demand
A dedicated team ready to assist you and fulfill your requests with ease.
Focus on What Matters
We handle the details so you can enjoy a more comfortable and seamless experience.
First-Time Registration
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Call 22969955
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Enter 00 followed by the first 6 digits of your credit card (Visa Infinite, MasterCard World or Visa Signature or Rose Gold)
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Provide the agent with your details listed below in order to complete the registration process:
- Full Name
- Civil ID
- Mobile Number
- Address
Zones
| Zone | Location |
|---|---|
| Zone 1 | Shuwaikh, Mirqab, Qibla, Sharq, Dasman, Shaab, Mansouriya, Dasmah, Daiya, Beneid Al Gar, Faiha, Nuzha, Qadisiya, Shamiya, Abdullah al Salem, Surra, Khaldiya, Adailiya, Rawda, Kaifan, Sideeq, Salam, Granada, Yarmouk, Bayan, Mishrif, Hateen, Zahraa, Shuhada, Hawalli, Rumaithiya, Salmiya, Salwa, Jabriya, Rabiya, Farwaniya, Amriya, Khitan, Mubarak Al-Abdullah, Andalus, Ardiya, Reggae, Rai, Rehab, Firdouse, Qurtuba, Ishbilia, Raya |
| Zone 2 | Sabhan, Qurain, Qosoor, Adan, Sabah Al Salem, Doha, Sulaibikhat, Dhajeej, Mubarak Al Kabeer, Sulaibiya, Jleeb Al Shuyoukh, Abo Ftera, Abdullah Mubarak, Abo Alhasanya, Massilah, Masayel, Fenetes, Nahdah, , Sabah Al Nasser,Nothwest Sulaibikhat |
| Zone 3 | Waha, Naeem, Qaser, Jahra, Amghara, Naseem, Saad Al Abdallah, Taima, Oyoun, Qairawan, Jaber Al Ahmed, Sulabiya |
| Zone 4 | Riqqa, Dhaher, Jaber Al Ali, Eqaila, Fintas, Ahmadi, Mangaf, Abu Halifa, Sabahiya, Fahaheel, Mahboula, Hadiya, Abdulla Port, Fahad Al Ahmad |
| Zone 5 | Wafra, Khairan, Sabah Al Ahmad, Alzour, Nawiseeb, Om Al Haiman, Kabed, Al Salmi, and any other location |
Concierge Services
| Messenger & Limo Services | Zone Charge (KWD) | ||||
|---|---|---|---|---|---|
| Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | |
| Messenger Services | 3 | 4 | 5 | 7 | 15 |
| Messenger Services - Cash Delivery * | 5 | 6 | 7 | 9 | 20 |
| Messenger Services - Grocery | 6 | 7 | 8 | 10 | 21 |
| Airport Transportation & Limo (Economy)** | 8 | 9 | 12 | 15 | 23 |
| Airport Transportation & Limo (Business)** | 10 | 12 | 15 | 17 | 30 |
| Airport Transportation & Limo (Luxury)** | 12 | 14 | 18 | 25 | 40 |
| Airport Transportation & Limo (Ultra Luxury)** | 25 | 30 | 35 | 50 | 60 |
| Airport Transportation & Limo (Ghost)** | 35 | 45 | 50 | 70 | 120 |
* Cash Delivery limit per shipment is KWD 3,000 and Maximum to KWD 10,000 per day. Each KWD 3,000 after the first KWD 3,000 will be priced KWD 1.
* KWD 1 will be added If Cash Delivery contains a Currency Exchange.
** Free waiting for the first 10 minutes | KWD 3 charge for every waiting hour
| Car Service & Registration Services | To: Shuwaikh (KWD) | To: Fahaheel (KWD) | ||
|---|---|---|---|---|
| Next Day | Same Day | Next Day | Same Day | |
| Zone 1 | 20 | 25 | 35 | 40 |
| Zone 2 | 20 | 25 | 30 | 35 |
| Zone 3 | 25 | 30 | 25 | 30 |
| Zone 4 | 30 | 35 | 20 | 25 |
| Zone 5 | 35 | 40 | 20 | 25 |
| Road assist & vehicle recovery Services | To: Shuwaikh (KWD) | To: Fahaheel (KWD) |
|---|---|---|
| Zone 1 | 12 | 15 - 20 |
| Zone 2 | 12 - 15 | 12 - 30 |
| Zone 3 | 15 - 20 | 20 - 30 |
| Zone 4 | 15 - 30 | 12 - 40 |
| Zone 5 | 20 - 40 | 20 - 50 |
| Flat-rate Services | Service Charge (KWD) |
|---|---|
| Ministry documentation service | 15 |
| PCR, Passport, Driving license renewal | 15 |
| Housemaid services | 15 |
| Traffic fine payment | 15 |
| Visa assistance** | 15 |
| Visa assistance for Canada** | 30 |
| Meet & Assist on arrival/departure – T1 &T4 | 15 |
| Meet & Assist + Visa on arrival – T1 | 18 |
| Meet & Assist + Visa on arrival – T4 | 16 |
| Lounge T1 (Pearl) – (Dasman) | 9 - 12 |
| Lounge T4 (AlMubarakiya) | 9 |
| Meet & Assist + Lounge T1 & T4 | 22 |
** Other visa assistance fees (Visa, Insurance, Hotel and Airline Ticket…etc.) are to be priced on a case-by-case basis.