You will need to setup both Finger Print/Touch ID and facial scan to complete the biometric registration.

You will not be able to register for biometrics; however, you can login with your password.

You will need to look at the camera and choose enroll to save your facial imprint. It’s important that there is adequate lighting when doing your facial imprint.

You will need to ensure there’s sufficient light when registering facial expression (it cannot be too bright or too dark). This will ensure that you will not face any difficulty when you try to login due to lighting issues.

You will need to place the finger in the correct position for the phone to recognize you as an authorized user. Upon authorizing the Finger Print/Touch ID, you will need to ensure that you remember your expression and position of the camera on your face when registering to login successfully.

The best practice is, if using facial capture as a biometric that this is refreshed as a maximum every 5 years, however, the recommendation is to re-register Biometrics every 3 years.

Yes. You can use Online Banking anytime and from anywhere in the world as long as you have access to an Internet connection and an Internet browser.

Simply click on the 'Sign up' button and you below the Online Banking section on our homepage. Then enter your ATM card number, ATM PIN number, create a login name (up to 10 characters) and create an alphanumeric password of minimum 6 and maximum 8 characters to complete the sign-up process.

Simply click on 'Login' below the Online Banking section on our home page. A new window will open and you can select your preferred language and then enter your login name, ATM PIN number and password.

All you need is a Gulf Bank account, an ATM card, an Internet access facility and an Internet browser.