Please call Gulf Bank’s Customer Contact Center at 1805805

If your mobile is new or compromised, you will need to login to your Online Banking and delete the registered device under “Profile > Biometrics”, which will display all devices registered with your Mobile Banking service. Upon deletion, you can download the application into your new mobile phone and register again.

In the case of a reversal of a transaction, the savings on the transaction will also be reversed. Savings will be awarded to only actual purchase transactions.

Yes. The points will be cancelled.

Only available in Kuwait Dinars

No ATM withdrawal facility

A non-interest-bearing account

The alternate winner will be selected if the winner’s AlDanah account is closed and any of the winner’s accounts with the Bank has a hold for legal reasons

Customers must open their account by the account open date (last date to deposit) in order to qualify for each specified draw

In order to be eligible for a draw, the minimum balance of KD200 or above must be maintained until after the draw has been held

Employees of Gulf Bank, marketers, distributors, showrooms, companies and establishments participating in the promotion/ draw, as well as merchants carrying out the same business activity of the Gulf Bank, in addition to all their employees, spouses and relatives up to second degree, ministries or government entities purchasing in their official capacity, may not participate in the Al Danah draw. Any winner in violation of this clause shall not be entitled to claim the prize otherwise will be forced to return the prize to Gulf Bank. Gulf Bank shall have the right to deduct the amount directly from the account(s) of such winner without obtaining an approval

In addition to the above, the terms and conditions stated in the Account Opening Form and the Terms & Conditions Booklet also apply (available at branches upon opening an account)

You don’t need to transfer your points between your Credit Cards as all the points earned will be credited under your name.

If you have clicked on ‘confirm’ to proceed with the transaction; then your transaction will be processed. (You may verify the transaction details by viewing the transaction details).

Cashback rewards not redeemed will be forfeited once the card is cancelled.

Yes, you can pay the difference in the amount by using your Gulf Bank credit card. On the payment page, the system will use all the available points you have and you will pay the remaining amount with your Gulf Bank Credit card to complete the booking.